l. Training and development

Having appropriately trained employees ensures local councils are better equipped to deliver better outcomes and services to the community it serves.    There are a number of ways to identify training needs such as when a clerk/officer is recruited so that it forms part of the induction process and probationary period, or at annual appraisals.   Councils should also plan ahead because the needs of the community it serves will also be constantly changing.  This may lead to the council reviewing its goals and objectives and as part of this it should take into account its current workforce and consider ways to increase the skills and knowledge of its team.

Use this link to access a useful quick guide on how to train and develop staff.